The orders you selected aren't eligible for shipping ... Go to order page - scroll to right of each customer's name and look for greyed out FULFILLED and click- order opens - scroll down to MORE-click CANCEL FULFILLMENT-click back to order page, greyed out fulfilled should now be yellow and unfulfilled. Proceed to shipping as usual. 1 Reply Lavishpeach New Member 1 0 0 11-10-2020 11:17 AM